Answers you can trust

Hardwood Flooring FAQ

Sixty-plus of the questions we hear most from homeowners across Maryland, Virginia and DC — answered clearly.

MHIC #141267
Fully Insured & Bonded
15+ Years Experience
Family-Owned

Refinishing & Recoating

How often should hardwood floors be refinished?

Every 7–10 years for a full sand-and-refinish, though a screen-and-recoat every 3–5 years extends the life dramatically.

How many times can a solid hardwood floor be refinished?

A ¾" solid floor can typically be sanded 4–6 times over its lifetime.

Can engineered floors be refinished?

Usually once or twice if the wear layer is 3mm or thicker. Thinner veneers cannot be sanded.

How long does refinishing take?

3–5 days on site for a typical whole-home refinish, plus finish cure time before rugs and furniture return.

Can I stay in my home during refinishing?

Yes. With our dustless system and low-VOC waterborne finishes most clients stay throughout the project.

What's the difference between screen-and-recoat and refinishing?

Screen-and-recoat is a light buff plus a fresh top coat — no stain, no sanding to bare wood. Refinishing sands all the way down and re-stains.

Do you offer color samples?

Yes. We apply stain samples directly on your floor so you can see the true color in your own lighting before we commit.

Can dark floors be made lighter?

Yes — sanding removes the old stain down to raw wood, so you can go lighter, darker or gray from almost any starting point.

Will you move the furniture?

Yes. Furniture moving is line-itemed in your estimate.

Do you refinish stairs?

Yes — treads, risers and railings, matched to your surrounding floors.

Installation

How long does new hardwood installation take?

Most residential installs run 4–7 working days depending on square footage, layout and whether the material is prefinished or site-finished.

Do you install engineered hardwood?

Yes — engineered is required over concrete slabs and radiant heat, and works beautifully throughout the home.

What's the widest plank you install?

We regularly install 6–8" wide plank and can source up to 10" widths.

Do you install herringbone and chevron?

Yes. Herringbone entries and chevron rooms are among our most requested luxury installs.

Can you match new floors to existing hardwood?

Yes. We source matching species, cut and width, then blend the color with custom staining.

Do I need to acclimate the wood?

Yes — every install includes 3–7 days of acclimation in the actual space. This is the step most cheap installers skip.

Nail-down, glue-down or floating?

Depends on species, subfloor and format. We recommend the method that will perform best in your specific home.

Can I install hardwood in a kitchen?

Absolutely — hardwood in kitchens is beautiful and durable. Just use runners at the sink and clean spills immediately.

Can hardwood go over concrete?

Engineered hardwood, yes. Solid hardwood, only with a properly built plywood subfloor and vapor barrier.

Do you install luxury vinyl plank?

Yes — LVP is a great option for basements, rentals and high-moisture areas.

Repair & Restoration

Can water-damaged hardwood be saved?

Often yes, if you extract water within 24 hours, dry the subfloor and address boards before mold sets in.

Can you weave in new boards?

Yes. We surgically remove damaged boards and weave matched replacements into the surround.

Can you fix squeaky floors?

Yes — nearly always caused by loose subfloor panels, which we re-screw and re-glue.

How do you handle pet stains?

Light stains sand out. Dark stains that penetrated the wood may require board replacement or a darker stain that camouflages.

Can you match 100-year-old floors?

We can match new heart pine and quarter-sawn oak to historic floors closely — a spot refinish blends the two.

Do you fix buckled floors?

Yes. Buckled boards typically require replacement plus subfloor drying.

Dustless Sanding & Finishes

Is dustless sanding really dust-free?

It captures 95%+ of airborne dust — no lingering haze — but no system is literally 100% dust free.

What finishes do you use?

Bona Traffic HD and Loba 2K Supra AT waterborne finishes for most projects; oil-based when specifically requested.

How long before I can walk on the finish?

24 hours in socks; 3–5 days for shoes and light furniture; full cure in 7–14 days.

Do the finishes have strong odor?

Waterborne finishes are low-VOC with minimal odor. Oil-based finishes off-gas for several days.

What sheen options do I have?

Matte, satin, semi-gloss and high-gloss. Matte and satin are most popular and hide micro-scratches best.

Maintenance & Care

What cleaner should I use?

A pH-neutral hardwood cleaner. Bona Hardwood Floor Cleaner is the gold standard.

Can I use vinegar?

No. Vinegar is acidic and dulls the finish over time.

Can I use a steam mop?

No. Steam forces moisture into the wood and destroys the finish.

Do I need felt pads on furniture?

Yes — every furniture leg. They cost pennies and save hundreds in repairs.

How do I handle a scratch?

For light scratches, a Bona touch-up kit works. For deep gouges, plan a spot repair or screen-and-recoat.

How often should I recoat?

Every 3–5 years while the wood is still protected — much cheaper than a full refinish later.

Pricing, Warranty & Trust

Can I schedule a consultation?

Yes. Every project starts with a free on-site consultation and a written estimate within 24 hours. Call (240) 731-7030.

Why won't you give a phone quote?

Sight-unseen quotes are almost always wrong. Board condition, subfloor prep and stair count all move the number significantly.

Are you licensed and insured?

Yes. CDS Hardwood Floors is Maryland-licensed (MHIC #141267), fully insured and bonded.

What warranty do you offer?

1-year workmanship warranty on all craftsmanship. Manufacturer warranties on flooring and finish are transferred to you in full.

Do you offer a military discount?

Yes — 15% off labor for veterans.

Do you take credit cards?

Yes — cards, checks and bank transfer accepted.

Do you offer financing?

Please call to discuss current financing partners.

Service Area

Where do you work?

All of Maryland (Montgomery, Howard, Frederick counties and beyond), Northern Virginia (Fairfax, Loudoun, Arlington, Alexandria), Washington DC, West Virginia's Eastern Panhandle and South-Central Pennsylvania.

Do you work in historic homes?

Yes — historic restoration is a specialty. We've refinished heart pine, quarter-sawn oak and original wide-plank pine in landmark homes throughout the DMV.

Do you do commercial work?

Yes. Our commercial credits include DAR Constitution Hall in Washington, DC.

How far will you travel?

Our sweet spot is 75 miles from Gaithersburg, MD. Larger projects further out are considered case by case.

Ready to talk about your project?

Don't see your question? Send it to us or call (240) 731-7030.

Ready to transform your floors?

Call for a consultation — fast, competitive quotes usually within 24 hours.

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